In recent years, there has been a noticeable shift in consumer behavior and expectations. Customers are no longer solely focused on the products or services a company offers; they also want to align themselves with brands that share their values and actively contribute to social issues. This growing trend highlights
Store owners may not realize the impact litter has on customer perception and the environment. While factors such as quality products, excellent customer service, and competitive pricing are widely recognized as crucial elements, one aspect that is often overlooked is the store itself. The presence of litter can significantly influence
Convenience stores, groceries, and bodegas are known for snack stops. Whether your store attracts road trip snackers or city dwellers looking for a late-night snack from your bodega or grocery store, snacking is a key category for business. Even more so the last couple of years with consumer snacking being
Foodservice for convenience stores grew in 2022 and brought in more profit for business owners. In order to keep up with changing customer needs, it is important to make changes to your menu every once in a while. Food trends are constantly changing, so be sure to ask your customers
The 4th of July brings convenience stores more road trip customers, grocers more customers looking for supplies for their cookout, and other specialty retailers more people looking for 4th of July themed goods. According to a recent report from the Vacationer, 219 million American adults say they intend to travel
SNAP customers shop can use their EBT cards to purchase healthy food items from convenience stores, grocery stores, quick service restaurants (in states that operate an RMP), bodegas, and other specialty retailers. What you may not know is SNAP customers can bring in a new revenue stream to your business.
Retailers need to know the importance of building customer loyalty for their business. Even convenience store owners, grocers, pharmacies, and other specialty retailers experience the benefits loyal customers bring. Returning customers spend 67% more than new customers, according to business.com. Winning these customers can also increase awareness for your store,
Sodas fountains can be essential if your business is trying to grow its dispensed beverage category. With 67% of operators noted an increase in fountain drink sales last year, owners should take a look at their soda fountain and see how they can make it even better. When you invest
NACS (National Association of Convenience Stores) predicts 37.1 million Americans will go on a road trip for Memorial Day, up 6% from last year. With more travelers on the road, convenience stores, grocery stores, and other specialty retailers should expect increased foot traffic during the holiday weekend.
Grocers, c-store owners, and other retailers have experienced a challenging labor market recently. COVID-19 impacted the labor market in many ways. Store owners are experiencing a shortage of employees, higher turnover rates, and difficulty hiring. 3 ways store owners can help alleviate these challenges are…
Shopper demographics are shifting, and store owners need to learn about the generations that are going to influence their business. Convenience Store News’ 2023 consumer study revealed that Millennials and Gen Z are “increasingly shaping the convenience store proposition.” A few key generational insights include…
Convenience store foodservice has been a big trend so far this year. From boosting overall in-store sales to bringing in more customers, foodservice has brought many benefits to store owners. While foodservice is a great, high-margin addition to business it can also be competitive. Here are 4 ways to get
Convenience store foodservice sales have boosted in-store sales to $302.8 billion, a 9% increase from the previous year, according to NACS State of the Industry Summit. The report also noted, in-store sales accounted for 33.4% of industry sales, with total sales being $906.1 billion. 5 reasons for this increase according
Grocery stores, convenience stores, and bodegas are often frequented by in-store shoppers over an online environment, even with more consumers shopping online in other categories. A recent Grocery Store Dive article broke down in-store shopping statistics by generation and found that…
Store owners need to know their customers. Customer behavior provides insight that allows business owners to make changes to improve their customers’ experiences. A recent NACS report dives into convenience customer behavior and identifies these 3 shopper types…
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